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Privacy Policy

This Privacy Policy forms part of our Terms and Conditions. All references to “we”, “us” or “our” refers to Tiger Mama Intimates which is owned and operated by Star Reach Pty Ltd, and whom owns this website (also referred to as “this website”, “our website” or “our online store”).

Our Commitment to Privacy

Tiger Mama Intimates is committed to protecting your personal information and we take the responsibility of how your personal information is used, stored and shared seriously. We are committed to comply with applicable Australian Privacy Laws. This Privacy Policy explains what and how we collect information and what we use the information for.

What Information We Collect

We collect information that directly relates to the product, service or the type of interaction that you choose to have with us. Information we collect from you includes your name, address, contact details (e.g. phone number, email address), date of birth, gender and the method of payment that you use on our website. We may also collect information such as your likes, dislikes and interests so that we can provide you with better product offerings and shopping experience.

We may also collect navigational information when you browse our website. This information is general in nature and/or in the form of analytics such as the date and browsing pattern of your visit, and does not contain personal information.

We do not collect or store your credit card details in any way. The credit card details that you enter are secured by Secure Socket Layer (SSL) encryption and transmitted directly to our payment system provider, such as PayPal.

How We Collect the Information

The personal information that we collect is generally supplied directly by you through our website or email when you make an order, subscribe to our newsletter, submit an enquiry or provide us feedback.

We also collect information through Cookies. A cookie is an alphanumeric identifier that is sent from our website and stored on your hard drive by your browser. Most browsers default to accept cookies, however you can set your browser to disable or warn you about cookies. If you choose to do so, our website may not be able to provide you with the best browsing experience possible.

We may also collect information through our digital media accounts (e.g. Google, Facebook and Instagram) either directly when you direct message or send us a comment, and indirectly as these sites disclose to their users that user information may be provided to entities like us.

Using the Information We Collect

We collect personal information of our customers so that we can deliver better products and services to you, complete your orders, process your payments and refunds, improve our website, personalise your shopping experience, and to provide offers that may be of interest to you.


Tiger Mama Intimates will not sell, rent or share your personal information to any third party unless we are permitted to do so by law or you have given your permission to do so. Third parties that we are permitted to share your information include our service providers (for example IT specialists, fulfilment contractors, lawyers, auditors and accountants), government agencies and our payment system providers.

Our website may contain links to other third party sites that may or may not collect your personal information. Please be aware that those sites have their own privacy policy and we are in no way responsible for the collection, storage and use of the personal information that they collect.

We do not knowingly collect information from minors. If you are a minor and are accessing our website, please do so under the permission and supervision of a parent or legal guardian.

Direct Marketing

If you nominate to subscribe to our newsletter, you will receive emails regarding our products, special offers and promotions. At any time you can unsubscribe by clicking on the Unsubscribe link in our emails to you. We will never knowingly send direct marketing messages, electronic or otherwise, to you without your consent.

If you have any enquiries or concerns regarding our Privacy Policy please email us at

Version: 01 Last Updated 29/08/2017

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